Frequently Asked Questions (FAQ)

1. How to order?

·         Browse our collection and select the items you wish to purchase.

·         Add the items to your cart and proceed to checkout.

·         Complete the payment process.

·         Once payment is confirmed, we will process and dispatch your order within 2-3 working days.

2. Can I buy single pieces?

·         We primarily deal in wholesale, supplying full catalogs at wholesale rates.

·         However, select single-piece items are available in our WhatsApp group for resellers.

3. How long does delivery take?

·         Orders are dispatched within 2-3 days.

·         Delivery time depends on your location and shipping method, typically taking 3-7 working days.

4. What if my order is delayed?

·         In case of any unexpected delays due to stock unavailability or logistical issues, we will inform you in advance.

5. What is your return policy?

·         We do not accept returns on wholesale orders.

·         If an item is missing from your parcel, you must provide a parcel opening video to claim compensation.

6. Can I cancel my order after payment?

·         Orders cannot be canceled after payment is made.

·         However, customers can exchange their order for other products of equal value or pay the difference for a higher-value item.

7. How can I track my order?

·         Once your order is dispatched, we will provide a tracking number for real-time shipment tracking.

8. What shipping methods do you use?

·         India Post (₹45 per kg, default option)

·         Courier: ₹40 per kg (Gujarat) / ₹80-100 per kg (other states)

·         Transport: Available for orders of 30 pieces or more (contact via WhatsApp for details)

For further inquiries, contact us at:

·         Email: care@yesfashionhub.com

·         Customer Care: +91 9978051852

·         WhatsApp: +91 9978653852

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