Welcome to YES Fashion Hub. Please review our shipping and return policies carefully before placing an order.
1. Shipping Policy
· Orders are processed and dispatched within 2-3 working days after payment confirmation.
· Shipping is available across India via India Post, Courier, or Transport.
· Shipping Charges:
o India Post: ₹45 per kg (default shipping method).
o Courier (Gujarat): ₹40 per kg.
o Courier (Outside Gujarat): ₹80-100 per kg.
o Transport: Minimum order of 30 pieces required. Contact us via WhatsApp for transport arrangements.
· Delivery time varies based on location and shipping method, typically ranging between 3-7 working days.
· Customers will receive a tracking number once the order is dispatched.
2. Return & Exchange Policy
· No returns are accepted on wholesale orders.
· If any item is missing from the parcel, a claim can be made only with a parcel opening video as proof.
· If a defective or incorrect item is received, customers must report the issue within 24 hours of delivery with proper evidence.
· Replacements for verified claims will be processed based on stock availability.
· Shipping fees for returns (if applicable) will be borne by the customer.
3. Cancellation Policy
· Orders cannot be canceled after payment.
· Customers can select other products of the same value or pay the difference for higher-value items in case of exchanges.
4. Limitation of Liability
· YES Fashion Hub is not responsible for delays due to courier services, natural disasters, or unforeseen circumstances.
· We are not liable for loss or damage incurred after the parcel has been handed over to the shipping provider.
For any shipping or return-related inquiries, please contact us at:
· Email: care@yesfashionhub.com
· Customer Care: +91 9978051852
· WhatsApp: +91 9978653852